Shipping Policy
Shipping
UPDATE FOR June/ July 2023-
We will NOT be shipping orders from June 26th through July 4th 2023- We will be at the Modern Homesteading Conference and our processing facility will be shut down during this time.
===> We are a small family business and our whole family will be helping out at the conference.
Orders will resume shipping July 5th 2023, any orders placed during that time will be delayed in shipping. We will do our best to get any orders before then out before we leave for the conference.
===> If you have any questions please us the LIVE CHAT.
We do not have a phone answering service and are very busy at this time filling orders as well as getting ready for the conference. We will do our best to get to you in a timely manner. Thank you for your patience and understanding ahead of time.
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Normal policy-
Your order will be shipped within 3 to 5 business days of your order - Monday through Friday. We are closed for processing online orders during national holidays, weekends as well as a few additional religious holidays ( Feast of the Immaculate Conception Dec. 8th, All Saint's Day November 1st.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are returning an item, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Farmhouse Teas by St. Fiacre's Farm LLC is not responsible for lost or stolen mail.